Complaint Policy

Complaints management
The complainant can communicate with Editor-in-Chief through [email protected] for any complaint regarding rejection, long delays in handling manuscript, or publication ethics.  The complaint will be reviewed with the  Editorial Manager to handle complaints, investigate the claims, and resolve them quickly. Editor-in-Chief will encourage to make recommendations for enhancing the system and discuss that with journal editors and staff as well. Editor-in-Chief will provide an explanation and information to the complainant, and make sure that all complaints were dealt with effectively and fairly.